Refund policy

Thank you for shopping with The Green Way Outdoors. We want you to be completely satisfied with your purchase. Please read our return and refund policy below.

Returns

• We accept returns within 14 days of delivery.

• Items must be unused, unwashed, and in original packaging with all tags attached.

• To start a return, please contact us at tgwofans@gmail.com with your order number and reason for return.

• Once your return is approved, we’ll provide instructions on where to send your item.

• Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item, which will require photo evidence.

Refunds

• Once your return is received and inspected, we’ll notify you if your refund has been approved.

• Approved refunds will be processed automatically to your original payment method as quickly as possible.

• Shipping costs are non-refundable.

Exchanges

• Due to the limited inventory we carry on our merchandise, we cannot accept any exchanges. We apologize for any inconvenience.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please email us within 7 days of delivery with photos of the issue. We’ll make it right as quickly as possible — either with a replacement or full refund.

Need Help?

For any questions regarding returns or refunds, contact us at:
tgwofans@gmail.com